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Front-Desk Operations

Smart Appointments & OPD Queue System

End waiting room anxiety. Enable effortless 24/7 online patient bookings, manage doctor availability across shifts, and stream live token call-outs on your clinic TV display.

📲 40% reduction in patient no-shows via automated WhatsApp alerts 📺 Plug-and-play TV token display for reception waiting areas
Live OPD Queue Board • Room 102 Dr. Ananya Roy (Cardiology)
NOW SERVING TOKEN #18 Smt. Meenakshi Joshi
NEXT IN LINE
#19 Amit Verma (Follow-up) Waiting • 5m
#20 Deepak Patel (ECG Review) Checked In
#21 Sneha Trivedi (New Visit) Confirmed
Key Functionality

Total Control Over Clinic Flow and Schedules

Designed for fast-paced OPDs where every minute counts.

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Website Booking Widget

Embed our sleek booking calendar on your clinic website or share direct booking links on Instagram and WhatsApp bio. Patients book 24/7 without calling reception.

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Automated WhatsApp Confirmations

Immediately send appointment confirmation cards with clinic directions, Google Maps links, doctor name, and token number straight to the patient's WhatsApp.

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Live TV Token Display

Connect any Smart TV or HDMI display in your waiting lounge. Patients see their token number called with audio bell alerts, eliminating constant front-desk inquiries.

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Flexible Slot Customization

Configure custom consultation intervals (10, 15, 20, or 30 minutes) per doctor, block emergency buffer slots, and handle walk-in patients smoothly alongside pre-booked slots.

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Multi-Doctor & Branch Support

Manage visiting consultants, duty doctors, and multi-specialty polyclinics from a single unified view. Receptionists switch between doctors with one click.

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Smart Reschedule & Cancellation

Patients can reschedule appointments via an automated WhatsApp interactive prompt. Cancelled slots immediately open up for waitlisted patients.

Smooth Scheduling

From Booking to Consultation in 4 Steps

1

Slot Selection

Patient selects specialty, doctor, date, and preferred time slot online or front desk books a walk-in token.

2

Instant Confirmation

Automated WhatsApp message sends token number, prep instructions, and clinic GPS directions.

3

Triage & Check-in

Patient arrives; receptionist marks status as 'Checked In'. Token appears on waiting lounge TV screen.

4

Doctor Call-in

Doctor clicks 'Call Next' in the consultation room. Token flashes on TV and patient steps in seamlessly.

Frequently Asked Questions

Appointments FAQs

Can we handle walk-in patients alongside online bookings?

Yes. ClinicKare's smart queue algorithm interleaves walk-in patients and booked slots without causing scheduling conflicts or long delays.

Do we need special hardware for the TV token display?

No special hardware. Simply open the ClinicKare TV display link on any browser-enabled Smart TV or Amazon Fire TV stick connected to WiFi.

Can doctors view their schedule on their phone?

Yes. ClinicKare's responsive web app lets doctors check real-time OPD lists, patient vitals, and delays on their iPhone, iPad, or Android phone.

Can patients pay consultation fees online in advance?

Yes. You can optionally enable advance UPI QR or payment link collection during web booking to eliminate front-desk cash handling.

Transform Your Clinic's Front Desk Today

Deliver a modern, stress-free appointment experience that patients rave about on Google.

First month completely free • Instant setup • WhatsApp API ready